2777 bit's Privacy Policy

1. Introduction

2777 bit treats the privacy of its users as its highest priority. This Privacy Policy ("Policy") explains what information is collected about you when you use 2777 bit's website and services, how it is used, and how it is kept secure.

By creating an account or using the services on this platform, you are considered to have accepted all the terms of this Policy. This Policy is an integral part of our Terms and Conditions and should be read together with them.

2777 bit does not sell any user information to third parties. The use of data is limited entirely to operating the platform's services.

2. What Information We Collect

2.1 Registration and Identity Information

When you create an account on 2777 bit, the following information is collected from you:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Password chosen by the user (stored in encrypted form)

2.2 Identity Verification Information

During the account verification (KYC) process, we may collect copies of government-issued identity documents, proof of address, and a selfie where applicable. This information is used solely for identity confirmation and fraud prevention.

2.3 Financial Transaction Information

During deposit and withdrawal processes, the payment method type (bKash, Nagad, Rocket, Upay), transaction amount, and transaction time are recorded. Card numbers or payment account passwords are never stored under any circumstances.

2.4 Automatically Collected Technical Information

The following information may be collected automatically while you browse the website:

• IP address and device type
• Browser name and version
• Operating system
• Log of which pages were visited on the site and for how long
• Referral URL (where you came from)

3. Use of Information

2777 bit uses collected information only for the following purposes:

• Creating, managing, and securing accounts
• Processing deposits and withdrawals
• Verifying bonus eligibility
• Detecting suspicious transactions and fraud
• Providing customer support
• Personalising services according to your preferences
• Improving platform performance and security
• Sending relevant offers and updates at your request

We send only important account-related messages to your email or mobile number, and promotional information only with your consent. You may request to stop receiving these communications at any time.

4. Data Storage and Security

4.1 Technical Security Measures

2777 bit uses industry-standard technology to protect your information. SSL encryption is active for all data transfers. Strong cryptographic hashing is applied for password storage. Servers are protected with firewalls and intrusion detection systems.

4.2 Organisational Security Measures

Only authorised staff who require access as part of their work can access users' personal information. Every instance of data access is logged and regularly audited.

4.3 Third-Party Service Providers

2777 bit uses certain trusted third-party service providers for payment processing, technical support, or other services. These providers receive only the minimum information needed to perform their specific tasks and are contractually bound to comply with 2777 bit's privacy standards.

5. Data Sharing and Disclosure

2777 bit does not sell, rent, or transfer your personal information to any third party for marketing purposes. However, information may need to be disclosed in the following limited circumstances:

5.1 Legal Obligations

There may be a legal obligation to disclose information in response to a court order, a lawful request from a government authority, or other legal processes. In such cases, we provide only the information legally required.

5.2 Fraud Prevention

Limited information may be shared with authorised partner organisations for the purposes of anti-money laundering, fraud detection, or other security objectives.

5.3 Business Restructuring

In the event of a merger, acquisition, or business restructuring, user information may be transferred. Should this occur, we will notify users in advance and the new entity will adhere to the same privacy standards.

6. Cookies and Tracking Technology

Cookies and similar technologies are used on the 2777 bit website. These are small data files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login state, manage security tokens, and support the basic functionality of the website. The site cannot work properly without these.
• Functional Cookies: Remember your preferred language, timezone, and display settings.
• Analytics Cookies: Help understand which parts of the site are used most, which is useful for improving the service. This information is held in aggregated and anonymous form.

6.2 Cookie Controls

You can take control of accepting or rejecting cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly.

7. Your Rights Regarding Your Information

2777 bit believes you have clear rights over your own information. You may make the following requests at any time:

7.1 Right to Access Information

You may contact the support team to find out what information 2777 bit holds about you. After proper identity verification, we will provide you with a summary of the information.

7.2 Right to Correct Information

If your account contains incorrect or outdated information, you may request a correction. Some information can be updated directly from account settings; for others, you will need to contact support.

7.3 Account Closure Request

You may request permanent closure of your account. However, some information may need to be retained for a specified period due to legal or regulatory obligations.

7.4 Right to Opt Out of Marketing Communications

You may request to stop receiving promotional emails and messages at any time. Only important account-related messages will continue to be sent.

If you have any concerns about responsible gaming — such as limiting your betting activity or temporarily closing your account — you will find detailed information on our Responsible Gaming page.

8. Protection of Minor Users

All services on 2777 bit are exclusively for individuals aged 21 or above. We do not knowingly collect any information from those under 21.

Date of birth is verified during the registration process. Age is confirmed on the identity document during account verification. If any account is suspected to belong to a minor, it is immediately suspended and all related information is deleted.

If a guardian suspects that their minor child is using this platform, please contact us immediately.

9. Data Retention Period

2777 bit stores your information only for as long as necessary. The retention policy for different types of information is as follows:

• Account Information: For the duration the account is active and, after closure, for the period required by law.
• Transaction Records: Retained long-term as financial records and serve as evidence in the event of any dispute.
• Technical Logs: Retained for a short period for security analysis.
• Identity Verification Documents: Retained for a specified period even after account closure.

Once the retention period ends, the information is securely deleted or anonymised.

10. Policy Changes and Updates

2777 bit may review and update this Privacy Policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Notify registered users by email or through the platform.
• Display a clear notice on the site for important changes.

Continued use of the platform after an update will be taken to mean that you have accepted the revised policy. Previous versions of the policy may be made available on request.

To learn more about our services, commitments, and general terms of use, please read our About Us page.

11. Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. 2777 bit's support team provides assistance 24/7 in both Bengali and English.

For answers to common questions, you can visit our FAQ page — detailed answers to frequently asked questions are available there.